RecallClass 2 · Action within 48 hours

Class 2 Medicines Recall: Xeal Pharma, Clopidogrel Oral Liquids (all strengths), EL(26)A/43

Issued 26 Oct 2026 · EL(26)A/43 · Xeal Pharma

Read and act on the official notice on GOV.UK

Class 2 recall — Action within 48 hours. The MHRA uses Class 2 when: The defect may cause mistreatment or harm to the patient, but it is not life-threatening or serious.
What all four recall classes mean
ClassActionThe MHRA's definition
Class 1Immediate actionThe defect presents a risk of death or disability.
Class 2 this recallAction within 48 hoursThe defect may cause mistreatment or harm to the patient, but it is not life-threatening or serious.
Class 3Action within 5 daysThe defect is unlikely to cause harm to the patient.
Class 4Caution in useUsually minor defects in packaging or other printed materials.

A Class 1 recall usually comes with a National Patient Safety Alert. Source: MHRA, safety communications.

In plain English, for the pharmacy team

Why is this relevant to community pharmacy

Clopidogrel oral solution and suspension are clopidogrel medicines, a blood thinner. The Medicines and Healthcare products Regulatory Agency (MHRA) says the affected batches contain less than the labelled amount of clopidogrel, so patients may not get the full prescribed dose. This is relevant to pharmacists, dispensers and pharmacy assistants because the stock may be in community pharmacies and some patients may already have been supplied it.

What to tell patients

Use your professional judgement for each patient.

  • Do not stop taking clopidogrel without medical advice.
  • Your GP, specialist, pharmacist, or other healthcare professional will contact you if you need a new prescription for an alternative product.
  • Keep taking your medicine as advised until you get an alternative.
  • Once you have a replacement, return the impacted product to your pharmacy.
  • If you have side effects or any questions, seek medical attention.
  • Suspected side effects can be reported through the MHRA Yellow Card scheme.

What needs to be done

  • Stop supplying the affected batches straight away.
  • Quarantine any remaining stock and return it to your supplier using your supplier’s approved process.
  • Pharmacists: identify and contact patients who were dispensed the affected batches and ask whether they still have stock.
  • Pharmacists: if batch details are not available, contact all patients who were dispensed this product from 20 July 2026.
  • Pharmacists: if an impacted product is found, contact the patient’s GP or prescriber to discuss ongoing treatment.
  • Be aware that patients may need review, monitoring, a dose correction, an alternative licensed formulation, or a different treatment option.
  • Report suspected adverse reactions via the MHRA Yellow Card scheme.
  • Read and act on the official GOV.UK notice.

Pharmshark summary, checked and approved by Chris Dotchin on 1 Nov 2026. It is not the official notice: always read and act on the GOV.UK notice.

How this summary was written

An AI tool drafted it from the MHRA's own notice and nothing else. A second check compared every line with the notice. Pharmshark's clinical lead then read it against the notice, edited it where needed and approved it. If the MHRA changes the notice, this summary is taken down until it has been checked again.

The MHRA's summary

Xeal Pharma have informed MHRA that all strengths of their Clopidogrel Oral Suspension and Clopidogrel Oral Solution products contain less than the labelled amount of clopidogrel.

Affected batches

Use the GOV.UK notice for the batch numbers. Pharmshark could not list them safely from this notice (for example, they are in a PDF annex, or the table is laid out differently), so none are shown here.

What the notice says about its batches:

Clopidogrel Oral Solution, Clopidogrel Oral Suspension: For a list of defected batches, see Annex 1

MHRA's audience tags: All specialties

Pharmshark is not an official alerting route. Make sure your pharmacy receives alerts directly from the MHRA and through your organisation, and always act on the official GOV.UK notice.

Source: the MHRA on GOV.UK. Contains public sector information licensed under the Open Government Licence v3.0. Pharmshark is not affiliated with or endorsed by the MHRA.